Light speed working on private window(incognito) while not working in normal window of a browser

[Sheraz]

My site is hosted on lightspeed webserver also using lightspeed plugin for optimization it working for private window but not working on normal window of my browser
here is header request of both windows

1. private window(incognito)
Response Header
X-Dns-Prefetch-Control: on
X-Litespeed-Cache: hit



1. Normal window
Response Header
X-lightspeed-cache-Control: private,max-age=1800
X-Litespeed-Cache: miss

please tell me why it is not working on normal window is there any plugin configuration miss or any server configuration is miss?

 

[Cold-Egg]

1. Please check if you have any cache settings on the server-level configuration.
2. Is there any cache rewrite rule in the .htaccess file?