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  1. H

    pCache is NULL, pInfo is 0x57e58c8, pReq is 0x57e5248, pPath is (nil).

    I don't know how to generate that error. I found them in the error log. Yes, the site is using Litespeed cache plugin for WordPress. I compared the time in the error log and the access log of that domain, but the access log at that time slot only shows requests to CSS, JS and JPG file. A...
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    pCache is NULL, pInfo is 0x57e58c8, pReq is 0x57e5248, pPath is (nil).

    Which information do you need including in the ticket?
  3. H

    PHP process ID in the server log

    The default server doesn't contain process ID. Then I modified the log format, adding %P (following this and this) to get process ID. On this server, I have CloudLinux. So, it has snapshot whenever an account is using over limitations. In lve-read-snapshot, there are PID, time when it's...
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    pCache is NULL, pInfo is 0x57e58c8, pReq is 0x57e5248, pPath is (nil).

    From version 1.7.19, I notice that message appearing in the OLS error_log. What does it mean, and why is it there? Thanks.
  5. H

    cannot kill OLS process

    My OLS returns 500 error. So I tried to restart with "systemctl restart openlitespeed". No message returns, but still 500 error from the domain log. Then I tried to kill process ID [root@main httpd]# ps aux |grep openlitespeed root 42160 0.0 0.0 112812 976 pts/0 S+ 17:12 0:00...
  6. H

    find failed config in shared host server

    No result either [root@server-name users]# find . | xargs grep -s "REQUEST_SCHEME" [root@server-name users]#
  7. H

    find failed config in shared host server

    In the /var/log/httpd/error_log, I get errors like this 2024-01-05 15:28:08.550639 [ERROR] [935383] [(null)] rewrite: unknown server variable while parsing: RewriteRule ^ %{REQUEST_SCHEME}://%1%{REQUEST_URI} [R=301,L] I guess it's coming from an account on the server, but I don't know which...
  8. H

    cannot download files with version 1.7.19

    No, I am using DirectAdmin, so the upgrading is done by Custom Build. They changed the way CB works, so I am not sure how the process is.
  9. H

    cannot download files with version 1.7.19

    Downgraded to 1.7.18.1, I can download files without any problem. Checked error_log again, I noticed this line 2024-01-04 21:00:00.527265 [ERROR] [13913] Fatal error in configuration, exit! It appeared when the system restarted OLS after compiling version 1.7.19. Something wrong here?
  10. H

    cannot download files with version 1.7.19

    I just upgraded my OLS from 1.7.18.1 to 1.7.19, and noticed that I cannot download files completely. The files are downloadable PDF files in a WooCommerce store. It was working fine before. But now, when customers click to download links, it started at 10+ MB/s then immediately reduced to 0. So...
  11. H

    troubleshooting attacks (might be?)

    When I checked connections with the command netstat -ntu | grep ESTABLISHED | awk '{print $5}' | cut -d: -f1 | sort | uniq -c | sort -nr Most of them has only 1-2 connections per IP. Then I decided to restart the server, and it helped. The load came back to normal. Something stuck somewhere, a...
  12. H

    more workers and less maxConns vs less workers and more maxConns

    Which one is giving better performance? For example, 1 worker with 200 maxConns or 4 workers with 50 maxConns? How to monitor the performance in each case? Thanks.
  13. H

    troubleshooting attacks (might be?)

    My server is suddenly having very high load, more than 250, while usually, it's less than 1. A lot of connections coming in. And ps command shows defunct php root 35253 0.0 0.0 40908 6536 ? S 20:50 0:02 openlitespeed (lshttpd - main) root 35254 0.0 0.0 30704 2872 ...
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    Possible dead lock [LSAPI application] - Help

    Thanks for sharing. However, that might not be the reason in my case. I do notice some "Reached max children process limit..." message, but it's a week ago. And while the PHP_LSAPI_CHILDREN was 60, my error message was: Reached max children process limit: 35, extra: 11, current: 46, busy: 45...
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    Possible dead lock [LSAPI application] - Help

    I am facing the same problem with OLS 1.7.18. Already have zlib.output_compression=On, tried to raise initTimeout, maxConns and env: maxConns 120 env PHP_LSAPI_CHILDREN=120 initTimeout. 6000 in /usr/local/lsws/conf/httpd-phplimits.conf but the problem...
  16. H

    [STDERR] isnt bundle

    In /var/log/httpd/domains/my.domain.error.log, there are many lines like this 2023-09-06 22:07:20.494638 [NOTICE] [872288] [52.167.144.222:55985:HTTP2-1#my.domain-443] [STDERR] isnt bundle 2023-09-06 22:06:02.562809 [NOTICE] [872288] [188.130.210.127:57479#my.domain-443] [STDERR] is bundle...
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    random error and slowness

    No plugin. No mod_security. When the slowness happens, I don't think that IO is an issue, unless I am misunderstanding. # vmstat procs -----------memory---------- ---swap-- -----io---- -system-- ------cpu----- r b swpd free buff cache si so bi bo in cs us sy id wa st 1 0 524284 2045196 0...
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    random error and slowness

    Setup: OLS 1.7.17, PHP 5.6 and MariaDB 10.4. Server has 6 cores CPU with 16GB RAM, running on SSD disk array. (Yes, I know PHP and MariaDB are old, but customer's code is not ready for newer versions) The situation: 1. Slowness: - it's happening randomly, almost everyday. Each time it's only...
  19. H

    redirect with alias

    Thanks for answering. I am using OLS with DirectAdmin, so it's entering to the Read-only mode in web admin. And there is not virtual hosts config in web-admin. Is there any guide for editing in SSH? For alias configuration, I currently have this in /usr/local/lsws/conf/httpd-alias.conf context...
  20. H

    redirect with alias

    So, the customer has a domain domain1.com, hosting on server A. The domain1.com is redirecting 301 to domain2.com, running on server B. When I was running nginx apache, alias such as domain1.com/webmail was working fine. It's just directed to the real URL domain1.com/roundcube When I converted...
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