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  1. Cold-Egg

    OLS Compile Php Error

    May I know if the system has upgraded before, like from Ubuntu 18.04 -> Ubuntu 22.04?
  2. Cold-Egg

    Switching PHP version in Web Server Control Panel causing error

    @bonecrusher Still, no ticket received, could you help to submit the issue to support@litespeedtech.com with this forum link appended? Also, the reproduce steps. So our dev team can check the issue. Thanks.
  3. Cold-Egg

    session_start(): open(/var/lib/lsphp/session/lsphp81/sess_n9kpn5g8i383uai4ake9e8hbac, O_RDWR) failed: Permission denied (13)

    Thanks for the information. If the issue happens only with CyberPanel involved, could you help to post the issue on CyberPanel support forum https://community.cyberpanel.net/c/support/55?
  4. Cold-Egg

    session_start(): open(/var/lib/lsphp/session/lsphp81/sess_n9kpn5g8i383uai4ake9e8hbac, O_RDWR) failed: Permission denied (13)

    Hope this one helps, https://stackoverflow.com/questions/6821532/php-warning-permission-denied-13-on-session-start
  5. Cold-Egg

    Possible dead lock

    I see, it means you need to increase the maxConns and PHP_LSAPI_CHILDREN numbers. If the "The sever did not respond" on the browser, while you're browsing the website. The connection is reset. " still exists, please submit to support@litespeedtech.com for further support.
  6. Cold-Egg

    Hi,Guys, I can Not install ionCube loder on my google cloud php version 7.4 , please help

    Hi @AmanKK and @lmoon , The new package is out, lsphp74-ioncube and lsphp81-ioncube with v12.0.5. feel free to give it a try.
  7. Cold-Egg

    Possible dead lock

    Check the server load, if it's not a powerful server, please reduce both maxConns and PHP_LSAPI_CHILDREN numbers.
  8. Cold-Egg

    cache Issue [Page cache is not detected but the server response time is OK]

    Checked again, it's cache now, maybe you have changed something and fixed the issue? HTTP/1.1 200 OK Connection: Keep-Alive Keep-Alive: timeout=5, max=100 x-powered-by: PHP/8.1.12 content-type: text/html; charset=UTF-8 etag: "739-1672790863;gz" vary: Accept-Encoding,User-Agent x-qc-cache: hit...
  9. Cold-Egg

    cache Issue [Page cache is not detected but the server response time is OK]

    HI @Tman1816c no-cache is different, it means the page is set to no-cache for some reason. To check the reason, please turn on the debug log from the plugin and you should get the information from there.
  10. Cold-Egg

    Possible dead lock

    Hi Alex, Possible to get the output of "top" command when the issue happens again?
  11. Cold-Egg

    AIO is not supported on this machine!

    If you run apt update && apt upgrade -y , will it fix the issue?
  12. Cold-Egg

    Hi,Guys, I can Not install ionCube loder on my google cloud php version 7.4 , please help

    Should be soon, we are still working on other missing packages.
  13. Cold-Egg

    OpenLiteSpeed WordPress VPS 404 Error on Non-Wordpress Site Install in Sub Folder

    I have an OLS WP site, create a test folder /var/www/html/test like your setup, then create an index.php file under it, visit https://example.com/test and it works. If you visit https://example.com/test/index.php directly, will it work?
  14. Cold-Egg

    Help!! www vs non-www

    Hey, good to know that you have the issue fixed. Is it possible to share the solution?
  15. Cold-Egg

    Loadbalancer - prevent client ip address for php

    If you can only see the load balancer IP via $_SERVER['REMOTE_ADDR'], isn't that satisfied your requirement?
  16. Cold-Egg

    Help!! www vs non-www

    Do you have any existing redirect rules in the .htaccess file? What are your site URL settings? When you saw the blank page, any error code from the browser console, like 404?
  17. Cold-Egg

    LiteSpeed/1.7.16 Http3/quic support enable

    that's odd. could you try following step 2 of https://docs.litespeedtech.com/lsws/cp/cpanel/quic-http3/#testing-incoming-and-outgoing-udp-connections and see if there's any UDP port 443 traffic?
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