SugarCRM is a software company based in
Cupertino, California. It produces the
web application Sugar, also known as SugarCRM, which is a
customer relationship management (CRM) system that is available in both
open source and
Commercial open source applications.
Sugar's functionality includes
sales-force automation,
marketing campaigns,
customer support,
collaboration, Mobile CRM,
Social CRM and reporting.
The company operates a number of websites, including its commercial website Sugarcrm.com, a development website (SugarForge.org), Sugar Exchange (for third-party extensions), and user forums.
SugarCRM develops CRM software in five editions:
[19]
- Sugar Community Edition (CE) (previously known as Sugar Open Source)
- Sugar Professional
- Sugar Corporate
- Sugar Enterprise
- Sugar Ultimate
Revenue~$96 million (2012)
[1]
Employees350+[
citation needed]