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    Performance Problems

    maybe you log a ticket with us by providing tmp root ssh login.
  2. P

    directadmin all options for changes are disabled

    Do you mean this KB? https://openlitespeed.org/kb/directadmin-configuration-files/
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    Quic Warn

    seems certificate problem: Proof invalid: Failed to verify certificate chain: net::ERR_CERTIFICATE_TRANSPARENCY_REQUIRED https://www.rapidsslonline.com/ssl/net-err-certificate-transparency-error-in-google-chrome/
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    "Global" htaccess

    There is no global .htaccess, you will need to write the rule to each virtual host document root .htacess file.
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    Updated to v1.5.10, unable to access phpmyadmin

    Glad to hear you figured out. It does look a mystery since normally OLS upgrade won't make such configuration change at all, most likely "//" has already been there before OLS upgrading.
  6. P

    Updating DigitalOcean cloud image install

    It seems some permission issue. Did you run ./lsup.sh as "root"? If so and still problem, you may log a ticket with us by providing tmp root access so that we can check for you.
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    Updated to v1.5.10, unable to access phpmyadmin

    Can you try to stop OLS and start OLS again? Normally OLS should not cause directing issues. If the issue persist after stop and start, please log a ticket with us by providing tmp root ssh for us to take a look.
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    service not working after upgrade to 1.5.10-1.el7

    Please log a ticket with tmp root ssh to your server for our developer to check.
  9. P

    service not working after upgrade to 1.5.10-1.el7

    Thanks for the bug report. Is there any core files? Can you check this KB for steps to log a bug report in our tickets and information our developer need to do further investigation? https://openlitespeed.org/kb/submit-openlitespeed-bug-report/
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    OpenLiteSpeed as Reverse Proxy [ https ]

    maybe you just log a ticket with us by providing tmp root login and we can check for you.
  11. P

    [Help] Very bad initial load time/TTFB, Over 8 Seconds!

    You can send email to support@litespeedtech.com, with your tmp root ssh login and your wordpress admin login.
  12. P

    lsphp74

    It is working in process and we should be able to release it soon as earlier as next week if it passes the QA process.
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    [Help] Very bad initial load time/TTFB, Over 8 Seconds!

    Have you got chance to check this wiki for right testing steps? https://www.litespeedtech.com/support/wiki/doku.php/litespeed_wiki:cache:check-pageloadspeed-chrome-firefox The header seems alway "X-LiteSpeed-Cache: miss" for initial request for a new user hence it will be slow. Request URL...
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    DigitalOcean/OLS from DigitalOcean/NGINX Migration

    maybe you can consider cyberpanel + ols image from Digital Ocean. Once you lanch your own droplet, you can create your domain, then migrate your application code and database to it.
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    IP Not Shows Web Page in OLS - Why?

    Normally domain is the right way to access to your website, especially you may have multi sites on the same server. You can use ip for cyberpanel or lsws admin console.
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    htaccess with appserver (node)

    If you enabled auto reload .htaccess, it should work too. Make sure to restart OLS every time you make a change to .htaccess https://openlitespeed.org/kb/how-to-autoload-htaccess-with-openlitespeed/
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    Within minutes returned Error 404, and a few minutes later returned to normal again.

    OLS will normally run as "user:user". If it somehow runs PHP as "nobody:nobody", it might cause permission issue. you can toggle log when it happens and may create a ticket and send the log within the ticket for our OLS developer to take a further look.
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    What is the complete difference beetwen OpenLiteSpeed & LiteSpeed Enterprise?

    Is it a wordpress site? You can use openlitespeed with litespeed cache plugin for wordpress for your site and all free. LSCache will make your site fly. 500 users daily won't be any problem at all. LiteSpeed can server thousands of requests per second. Do you use any control panel? If cpanel...
  19. P

    How to reinstall Openlitespeed to change Running As?

    How did you install OLS before?
  20. P

    Anti-DDoS Recaptcha Not Working - Openlitespeed

    Can you show all configuration under "security"?
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