Unexpected Error Encountered! See ls_webcachemgr.log for more information.

[turksem]

Hello everyone,

When we want to activate the Litespeed Web Cache plugin on turksem.com via Cpanel, it gives the following error.

"Unexpected Error Encountered! See ls_webcachemgr.log for more information."

Could it be because we are using WordPress caching plugin Wp Rocket?

Thank you.

 

[Cold-Egg]

You can disable it on one site and verify again. You might also want to check ls_webcachemgr.log for more information.
For further LSWS-related issues, please move to https://litespeedtech.com/support/forum/, thanks.

 

[turksem]

The server management company has been investigating for 24 hours. I will forward your advice to them. Can you write it down so that I can let them know what needs to be done, item by item?

 

[Cold-Egg]

Check ls_webcachemgr.log log and there should log the reason.
If the error is "Fatal Error Encountered During Action Execution", then they can follow https://docs.litespeedtech.com/lsws...ooting/#whm-plugin-cache-manager-error-status to debug the issue.
If they need any help with the log, feel free to contact with LiteSpeed team for such an issue.